Cancellation Policy

Terms and Conditions: Deposit, Cancelling & Rescheduling

Revised terms during the Coronavirus Epidemic – valid until 30 June 2020.

Due to the uncertainty during this time, I am encouraging people to book dates and then pay only the day before arrival. This is because everyones plans could change in an instant due to circumstances beyond their control—which includes mine too. My payment preference during this time will be payments by bank transfer or by cash.

Regular terms and conditions – resuming on 1 July 2020.

PAYING THE DEPOSIT

A £95 deposit confirms and holds the dates for your retreat. This is non-returnable unless I have to cancel your retreat, in which case this and any other money paid, will be returned to you.

PAYMENT OF THE BALANCE

Payment of the balance is due 3 weeks before you arrive. This may be paid by credit/debit card via my secure payment page Pay for your Retreat. Alternatively, if you wish to pay directly by Bank Transfer, please let me know and I will send you the relevant details.

CANCELLING YOUR RETREAT

If you wish to cancel more than 3 weeks in advance (more than 22-days before your arrival date), any money paid will be returned, less your deposit. If you cancel with less than 3 weeks notice (21-days before your arrival date), no refund of your payments will be made unless I am able to find a replacement booking for your dates. Please know this is highly unlikely with such short notice. Please consider taking out TRAVEL INSURANCE to cover this possibility.

RESCHEDULING YOUR RETREAT

If you wish to reschedule your retreat more than 3 weeks in advance, your deposit and any other money paid can be carried forward to your new dates. If you wish to reschedule with less than 3 weeks notice, this will lead to no refund of your payments as these dates were reserved for you and this stopped anyone else from booking.

If I have to cancel your booking (to date, after more than 10 years, this has never happened) all monies will be returned to you. This does not however include any travel costs that you have incurred.

If you have any queries please call me on 01305 821799 or email me.

The Jasmine House
4 Spring Gardens
Portland
Dorset DT5 1JG

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