Cancellation Policy

Terms and Conditions: Deposit, Cancelling & Rescheduling

PAYING THE DEPOSIT

A £95 deposit confirms and holds the dates for your retreat. This is non-returnable unless I have to cancel your retreat, in which case this and any other money paid, will be returned to you.

PAYMENT OF THE BALANCE

Payment of the balance is due 3 weeks before you arrive. This may be paid by credit/debit card via my secure payment page Pay for your Retreat. Alternatively, if you wish to pay directly by Bank Transfer, please let me know and I will send you the relevant details.

CANCELLING YOUR RETREAT

If you wish to cancel more than 3 weeks in advance, any money paid will be returned, less your deposit. If you cancel with less than 3 weeks notice, no refund of deposit or any other payment will be made as these dates were reserved for you and this stopped anyone else from booking. Please consider taking out travel insurance to cover this possibility.

RESCHEDULING YOUR RETREAT

If you wish to reschedule your retreat more than 3 weeks in advance, your deposit and any other money paid can be carried forward to your new dates. If you wish to reschedule with less than 3 weeks notice, this will lead to no refund of your payments as these dates were reserved for you and this stopped anyone else from booking.

If I have to cancel your booking (to date, after more than 10 years, this has never happened) all monies will be returned to you. This does not however include any travel costs that you have incurred.

If you have any queries please call me on 01305 821799 or email me.

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© Jennie Bayliss 2019
jennie@thejasminehouse.co.uk | 01305 821799 | Privacy
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The Jasmine House
4 Spring Gardens
Portland
Dorset DT5 1JG

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